Draft policy — placeholder terms pending the owner’s confirmation (exact warranty length, exclusions) and a legal review before this page goes live.
Summary
Repairs completed by us are covered against faults in the parts and labour used for that specific repair. This page explains what's covered, for how long, and how to make a claim.
What's covered
Our warranty covers the specific repair carried out — for example, if we replace a screen, the warranty covers that screen and its installation, not unrelated faults that develop later.
If the same issue recurs within the warranty period, we'll assess and re-repair it at no additional charge.
What's not covered
Physical damage occurring after the repair (drops, further liquid exposure, etc.), issues unrelated to the original repair, and damage caused by third-party repairs after our work is not covered.
How to claim
Bring your device back to 65 Sheen Ln, London SW14 8AD with your original receipt or booking reference, or contact us at 020 8878 7266 to arrange a warranty check.
FAQ